Medicare Resources and Frequently Asked Questions for North Carolina

Man showing paperwork and laptop screen to an older couple seated together on a sofa.

Important forms and helpful links

Here are the most common forms and resources North Carolina beneficiaries use when starting or managing Medicare coverage:


Security Plus Inc. can help you complete these forms, confirm your enrollment periods, and ensure the paperwork is submitted correctly the first time.

Get Forms Help

Tools to research plans and prescriptions

 When comparing Medicare options, start with trusted federal tools:

  • Medicare Plan Finder – Search and compare Medicare Advantage and Part D plans by ZIP code, drug list, and pharmacy.

  • Medicare & You Handbook – The "Medicare & You" handbook is your official guide to Medicare. Visit this page to view or order the handbook in different languages or formats.

If you want a quick overview of coverage types before using these tools, read our Medicare Insurance Plans page to see how Advantage and Medigap differ.

Quick glossary for first-time users

  • Premium – Your monthly payment for coverage.
  • Deductible – The amount you pay before Medicare or your plan begins sharing costs.
  • Coinsurance – A percentage of costs after your deductible is met.
  • Copay – A fixed fee for specific services or prescriptions.
  • Maximum Out-of-Pocket – The most you’ll pay in a year under Medicare Advantage.
  • Formulary – The list of covered medications under a Part D or Advantage plan.


If any of these terms are confusing or you want help confirming what applies to your plan in Charlotte or Lake Norman, Security Plus Inc. can guide you one-on-one.

Answers to questions we hear in NC

  • What is SHIIP?

    The Seniors’ Health Insurance Information Program (SHIIP) is North Carolina’s free, unbiased counseling service. We work alongside SHIIP and add personal plan comparisons and enrollment support.

  • Can I have Medicare and employer insurance at the same time?

    Yes. Coordination rules depend on your employer’s size. We confirm whether Medicare or your employer plan pays first and help you plan the transition.

  • Does Medicare cover dental or vision?

    Original Medicare doesn’t cover routine dental or vision care. Many clients add separate policies. Learn about your options in our dental and vision coverage section.

  • What is the donut hole in Part D?

    It’s the coverage stage when you and your plan have paid a set amount for prescriptions and your share temporarily changes. We explain how 2025 limits affect North Carolina residents.

  • How do I pay for Medicare?

    If you receive Social Security, Part B premiums are automatically deducted from your benefit. Others can pay quarterly or set up automatic payments.

  • Can I get financial help for prescriptions?

    Yes. Apply for Extra Help (Low Income Subsidy) through the Social Security Administration or view Medicare’s Drug Cost Assistance page for full details.